“First let me say that although I have researched on Yelp for years, I just now joined, specifically to be able to review The Collision Shop. Yesterday, this place saved me $840 !!
How did they do that?! Allow me to explain...I just received a new license plate for my 2008 Toyota Avalon. (btw, the State of Michigan has a new law requiring that a plate must be replaced if it is 10 yrs. old, so it wasn't my decision to purchase a 'fancy' new plate, it was mandatory!) In attempting to remove the old plate (rusted bolts - WD40 wasn't much help) the hole where the bolt attaches to the bumper cracked. And the other bolt was impossible for me
to remove. I went to the local dealership, and they referred me to 'their' body shop, which
is not specifically theirs, it does body shop work on all makes and models. I drove over there
immediately. Since the plate on my Toyota (which is in really good overall shape) is attached to the bumper itself, initially the body shop estimator/advisor said they would have to replace the bumper! However, instead they could probably do it a more economical way, but it would be a 'one-time fix' so if/when removing the plate next time it would be the same problem. Estimate of doing it the less expensive way: $850.00 I was stunned! Realllly? To be able to fix this so my license plate is attached?! And they would have to keep my car for 3-4 days!
Come on, that is ridiculous!
I said I would have to think about this. I did more than think about it...I got mad.
Yelp to the rescue! I found The Collision Shop in Troy. Ed took one look at it, said fixing it shouldn't be a problem, and went to get one of his team to look at it. Immediately they
agreed they could fix it right then, and they did! Ed said the charge would be $10.00
Yes...ten dollars! A couple of new, larger bolts, a piece on the back of each to hold in place.
The tech even came out to show me the new bolts before he attached them, and asked me if
I thought they looked okay! My car was finished in MINUTES, they even put on the new frame I had brought in with me.
I told Ed I found them on Yelp and I said would be giving them a well-deserved rave review!
The Collision Shop does things the RIGHT way. They are honest do adhere to a Code of Ethics. (Obviously, unlike that dealer body shop...no wonder people don't trust those.) I come
in contact with a lot of people, I will recommend Ed and The Collision Shop to everyone!”